Can a public authority switch from email communication to an official electronic address without prior notice?

While an activated official e-address is the primary communication channel with public authorities, a person has the right to request the use of another communication channel if the request is specifically justified.

But how far does this freedom of choice extend, and what happens when a public authority changes the established communication channel without prior notice?

In the latest article published by iTiesības, WALLESS Associate Rinalds Vanags explores these questions.

The article covers a situation where all communication between an individual and a public authority had taken place by email, and the individual had requested that the administrative decision be sent by email. However, without prior notice, the authority sent the decision to the individual’s official e-address, resulting in the individual learning about the decision only several months later.

Read the full article in Latvian here: https://shorturl.at/hKQBM