Ghosting messages can be pricey or why you should always respond to data subjects
WALLESS experts share their insights on how to avoid such fate:
- Have a documented process for implementing the rights of data subjects;
- Train your employees how to react to data subject requests, what should be your primary answer;
- Designate a responsible person to respond to such requests and inform the staff that he or she shall be included in the communication with the subject from the start;
- Create a separate email address for data subjects’ requests. This will help you not to miss messages and to respond promptly.
#GDPR #privacy #compliance